It support engineer - sc cleared

Job Description

IT Support Engineer (SC Cleared) - 452928

Inside IR35 contract - £18.87/hr - (start date ASAP - till 12th of Dec)

Role will require being onsite everyday - office location Tidworth


Join our team supporting a key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the region.


Key Responsibilities:


* Manage and respond to IT support tickets for the local hub and surrounding spokes, ensuring SLAs are met.
* Maintain accurate stock control and asset management, including scanning equipment in and out of hub locations.
* Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns.
* Process IT equipment disposals in line with contractual obligations.
* Replenish IT lockers as needed.
* Support hardware rollouts, deployments, and break-fix activities.
* Flag potential service issues or improvement opportunities to the team leader.
* Adhere to all site regulations and internal processes.


Essential Experience & Skills:

1. Strong working knowledge of Windows OS and Office 365.
2. Experience with Intel-based hardware and device maintenance.
3. Proven