We are not just hiring - we are looking for personalities that light up a room
* How big is your smile?
* Do your eyes light up a room?
* Can you turn challenges into opportunities and guests into lifelong ambassadors
We believe that the best part of our team is the energy, positivity, and genuine smiles we share with every guest and team members.
If you've got any of the above, we want to hear from you.
We are on the hunt for enthusiastic, positive, and energetic people who thrive on creating moments that guests will remember long after they leave.
To be responsible for delivery of outstanding treatment experiences for our guests and members, providing a warm, consistent and welcoming service. To offer homecare and skincare advice through the recommendation of products.
What we are looking for:
* Possess a warm and positive attitude, with a caring and dedicated approach
* Elemis or other brand training desirable.
* Recognised beauty therapy qualification (e.g. NVQ Level 3 / BTEC in Beauty Therapy, CIDESCO etc.)
Key Responsibilities
* Provide outstanding guest experience through delivery of the treatment menu to day guests, members, residents and VIP guests.
* To work as part of a team, ensuring guest satisfaction, delivering an outstanding service to all guests.
* Undertake reception and administration duties if required.
* To ensure that all safety precautions and spa rules are observed by team members, members and spa clients to ensure safety is maintained at all times whilst using the spa.
* To ensure that sales tools are effectively utilised at all times to maximise the sales process.
In return for your hard work and commitment we offer:
* Enhanced pay
* Service Charge (Tronc) earn up to an additional £5,000 per year
* Company sick pay for up to 4 weeks
* A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability of course)
* Annual party, family fun days, and award dinners - we love to celebrate
* Up to 30 days annual leave, increasing with length of service
* Complimentary overnight stay for you and a guest (including dinner, bed and breakfast with spa) when you complete a three month probation
* FREE food and drink; The Green Room is our team's dedicated space to chill out, when not 'on stage' looking after our guests. You'll find a range of hot and cold food options with different areas to relax, catch up with your 'co-stars' or watch TV.
* Investment in personal growth through Apprenticeship, Training Courses and Development Programmes. Dedicated Learning and Development Manager
* Can't wait until pay day? Wage Stream allows you to pay yourself when you need it
* Hospitality Rewards include FREE Employee Assistance Programme from Day 1
* Local discounts on gym memberships
* Complimentary counselling sessions to support mental health
* Wellbeing App with a range of support such as podcasts, fitness videos, recipes
* AND MUCH MORE
About Rudding Park
A privately-owned luxury hotel, Rudding Park has 90 bedrooms and suites, a destination spa, three restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venue. Set in 300 acres of landscaped gardens and woodland, Rudding Park is one of the most beautiful Harrogate hotels.
Rudding Park features the first Roof Top Spa in the UK and offers an extensive range hydrotherapy and thermal experiences. We offer an extensive range of treatments and guests can discover the Escape Zone - a peaceful and serene space to relax following a treatment. The Spa also offers an indoor swimming pool using natural waters from the grounds of Rudding Park, a Juniper Log Sauna, Rasul for traditional Moorish mud treatments, Retail Therapy, Hair Studio, Nail and Beauty Studio.