Job Description
JOB TITLE: PARTS ADVISOR
LOCATION: Glasgow
SALARY: £27,500 + Bonus – OTE £30,500 + benefits
Benefits:
Healthcare cash plan.
24 days holiday (plus Bank Holidays) per annum rising with length of service.
Discounted shopping, gym, and dining benefits.
Competitive bonus structures.
Our client has a turnover of over 250 million and employs over 800 members of staff across 29 dealerships.
They are now looking for a Parts Advisor for their car dealership in Aberdeen.
Your Role: Through excellent customer service you will promote and affect sales of stock, at retail, trade, and workshop counters both over the phone and face to face.
Key Responsibilities:
1. Provide efficient, knowledgeable service to retail, trade, and internal workshop customers
2. Process parts enquiries and orders with accuracy and urgency
3. Identify additional sales opportunities and promote special offers
4. Use your technical knowledge to assist customers clearly and confidently
5. Communicate any stock discrepancies to the Parts Manager promptly
6. Maintain compliance with company processes and customer data protection policies
What our client is Looking For:
7. Previous experience working as a Parts Advisor in a dealership or and Automotive environment
8. Strong working knowledge of parts catalogues and stock control systems
9. High level of accuracy in all administrative tasks and record-keeping
10. Confident communicator, both face-to-face and over the phone
11. Committed to delivering exceptional customer service and supporting team targets
Requirements
What our client is Looking For:
12. Previous experience working as a Parts Advisor in a dealership or and Automotive environment
13. Strong working knowledge of parts catalogues and stock control systems
14. High level of accuracy in all administrative tasks and record-keeping
15. Confident communicator, both face-to-face and over the phone
16. Committed to delivering exceptional customer service and supporting team targets
Benefits
Benefits:
Healthcare cash plan.
24 days holiday (plus Bank Holidays) per annum rising with length of service.
Discounted shopping, gym, and dining benefits.
Competitive bonus structures.
Requirements
The ideal candidate will: Possess a proven track record of consistently achieving sales targets in car sales or a financial services related environment Be tenacious, enthusiastic and take personal responsibility for team achievement. Be a highly motivated individual with a strong work ethic A team player with a keen interest in people A strong desire to succeed. Take pride in their ability to maximise sales and profit opportunities whilst simultaneously delivering exceptional levels of professionalism and customer satisfaction. Be focussed on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player and target achiever Hold a valid UK driving licence