Job Description
Location: Norwich, NR7 8RP, United Kingdom
Address: Wroxham Road
We have an exciting new vacancy for a Night Porter to join our team at The Sprowston Manor Hotel & Country Club. Housed within a 16th-century English manor, this 126-bedroom hotel features an innovative on-site Golf Course, Health Club & Spa, as well as 2 Restaurants and Bar. The Sprowston Manor Hotel and Country Club boasts excellent location with access to convenient public transport links and just a short drive to Norwich city centre and Norwich airport.
Benefits include:
* An attractive salary
* Career development opportunities throughout the UK
* Significant staff discount rates when staying at one of our 60 hotels in the UK
* 50% discount off food and drink if staying at one of our hotels
* Friends and family hotel stay discounts
* Reduced membership at our Leisure clubs
* Free meals on duty (when applicable)
* Employee referral scheme
* Free Uniform (if applicable to your role)
* Up to 28 days holiday including bank holidays per annum.
* Auto enrolment pension scheme
Your duties will include:
* Welcoming any late arrivals and checking guests in and out.
* Running the night audit using Opera Cloud.
* Answering the telephone and addressing any enquiries.
* Looking after any guest requests
* Conducting regular security walks and floor checks
* Following all night shift procedures and any other duties as and when required.
* Completing the nights cleaning checklist ensuring public areas are kept clean
* Setting and clearing event rooms as and when required
The ideal candidate will have hospitality experience, a working knowledge of opera cloud would be an advantage however this is not essential as full training will be given.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
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