Office Planner Croner Permanent Hinckley HQ - 5 Days Onsite £22,000 - £24,000 + Group Bonus Are you a people-person with a knack for organisation and problem-solving? We're looking for an Office Diary Planner to join our busy, high-energy account management team. You'll be the friendly voice our clients hear first, the problem-solver who keeps things running smoothly, and the planner who makes sure every client appointment is right on schedule! Day to Day Scheduling anniversary appointments for our clients with consultants Handling service issues quickly, professionally, and with a focus on resolution Rescheduling and managing diaries to keep everything on track Investigating and updating client records with accuracy and care Liaising with consultants, credit control, and other teams to keep clients happy Answering inbound calls and emails, aiming for first-time resolution every time YOU? A positive "can-do" attitude and a passion for helping people Strong organisation and time-management skills Confidence to work in a fast-paced, client-focused environment Flexibility, resilience, and a great team spirit Want to get involved.. You'll be part of a dynamic, supportive team where every day is different. This is your chance to make a real impact on client experience, build strong relationships, and grow your career in an environment where your enthusiasm and problem-solv...