Overview
Customer Service Advisor(s) Required!
With a start date in September 2025, The Best Connection are currently recruiting Customer Service Advisor(s) to work at East Midlands Airport, Castle Donington. This is an excellent opportunity to start a career in the call centre and customer service department with a global leader in logistics, distribution and supply chain management, with full Aviation Training provided.
Role and Responsibilities
* Experience of working within a Customer Service environment (required)
* Handling customer queries (by telephone or electronically)
* Liaising with Network Contacts and Customers
* Using in-house data systems
* Data entry
* Meeting company KPIs
Vetting
* Be willing to apply for a DBS Check (Paid for by us!)
* Have a 5 year checkable work history (Obtained for you by us!)
Benefits
* Pay: £14.73ph
* Overtime Pay: £22.10 (after 40 hours)
* Hours: 37.5hrs a week, shifts between Monday to Saturday between 07:00 - 19:00
* Hybrid Office and Working from Home, 2 out of 4 weeks (dependant on performance + personal preference)
* Location: East Midlands Airport, Castle Donington
* All Training Provided, 2 weeks onsite training, 09:00 - 17:00, Monday to Friday
* Duration: Ongoing, Temporary to Permanent
* Accessible via the Skylink Bus Route
* Free Parking Provided
* Online payslips
* Pension Provision
How to apply
If you are interested in the above Customer Service Advisor positions, please click apply or contact the Aviation Team in the Derby Office.
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