Customer Service Co-Ordinator
Hybrid working
25 days holiday
Some flexibility in standard hours Consortium is partnering with a successful business in the manufacturing sector to recruit an experienced Customer Service Coordinator to join their established and credible team.
About the Role: As a Customer Service Coordinator, you'll play a key role in ensuring first class customer service is driven from order to dispatch. You will manage a selection of key accounts to ensure close relationships and efficiency with orders, pricing, and delivery. This is a varied role whereby accuracy and attention to detail is important.
Responsibilities Include:
First point of contact for new enquiries
Processing orders accurately on systems
Managing client orders and dealing with queries and any issues
Provide updates and documentation to customers on specifications etc
Working closely with sales and finance teams to set up new customers
Taking part in planning meetings
Occasionally meeting clients with the Sales Manager
Confidently work with all internal teams to work towards the end result
Ideal Candidate:
A confidence and passion to deliver the best customer experience
A strong work ethic with accuracy and attention to detail
Ability to challenge and want a customer focused role with a difference
Experience in a customer service, internal sales or commercial administration
Experience of processing orders ideally in a busy role
Knowledge of the manufacturing sector would be advantageous
Proficiency in Excel, Microsoft Packages, and SAP preferred
Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven’t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)