This role offers an opportunity to take control and make a meaningful difference. As a Shift Manager, you will lead employees and engineers on each shift, motivating them to perform at their best and supporting their development to reach their potential. Your responsibilities include helping the team meet operational targets that improve customer service, reduce costs, and adapt to technological changes. This is a key role in our evolution, requiring leadership in a dynamic environment.
Skills and Experience:
* Flexible, able to work under pressure, with excellent leadership and communication skills.
* Evidence of leadership focus: strategic thinking, positive energy, recognition, and effective communication.
* People focus: diversity and inclusion, delegation, coaching, talent development, collaboration, and understanding others' needs.
* Resilience: approachable, adaptable, communicative, positive under pressure, and comfortable with ambiguity.
* Achievement: standards of excellence, accountability, trustworthiness, and resourcefulness.
* Improvement: embracing innovation, cost reduction, process improvements, and customer-centric initiatives.
Shift Patterns: Monday to Friday, hours between 13:48 - 22:00, with operational flexibility required.
Application Process: Submit your current CV online. If employed by Royal Mail, apply via the internal careers site.
Assessment: Face-to-face capability interview and a management scenario exercise, with details provided on the day.
About Us: Royal Mail connects communities across the UK, aiming to be the best delivery company. We value trust, transparency, and diversity, welcoming applications from all backgrounds. We are committed to an inclusive recruitment process and support candidates with adjustments as needed.
Closing Date: Tuesday 2nd September. Shortlisting begins the week of 2nd September, with interviews in the week of 22nd September.
Location: Princess Royal Parcel Hub, North Circular Road, London.
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