Job Title: Warranty Administrator / Service Advisor – Škoda Location: Dunfermline, KY11 7EG (with travel/support across Edinburgh and Stirling sites) Salary: £26,000 – £28,000 OTE depending on experience and performance Hours: Full-time, Monday – Friday (8:15am – 5:00pm), occasional Saturday mornings Join the West End Garage Group – A Leading Škoda Retailer West End Garage, an independent and privately owned business established in 1987, has grown to become one of the UK’s most successful Škoda dealership groups. With sites in Dunfermline, Edinburgh, and Stirling, we pride ourselves on delivering exceptional customer service and high standards in everything we do. We are now looking for an experienced and detail-oriented Warranty Administrator / Service Advisor to join our Aftersales team in Dunfermline. This dual-role will see you primarily responsible for warranty administration across our group sites, while also supporting the service department with front-of-house duties and admin cover during holidays, sickness, and training. Key Responsibilities Warranty Administrator (Primary Role): Process warranty claims efficiently and accurately in line with manufacturer standards. Maintain up-to-date records of warranty submissions, credits, rejections, and customer contributions. Liaise with manufacturer representatives and ensure compliance with warranty guid...