Join to apply for the Field Support Engineer role at Portal Londrinatur.
Thales is a global enterprise in aerospace, transport, defence, security and space. Our engineers design innovative solutions that make tomorrow possible and deliver advanced technology and services to customers worldwide.
What can we offer you?
* Competitive salary and benefits package, including a Performance Related Bonus
* Half‑day every Friday, usually finishing around 13:00
* Hybrid working flexibility
* Pension scheme
* 28 days annual leave (plus bank holidays)
* Life Cover
* 24/7 Employee Assistance Program and mental wellbeing app
* Employee discount schemes on major brands and retailers
* Gym membership discounts
What will you deliver?
* Support to Royal Navy and export customers’ platforms in defect rectification:
o Conduct and supervise front‑line support, including fault diagnosis, testing, acceptance trials in harbour and at sea
o Provide on‑call telephone support to customers
o Write site visit reports
* Support to maintenance periods and refits:
o Conduct Pre‑Upkeep Maintenance Assessment (PUMA) inspections
o Conduct and supervise scheduled maintenance activities
o Advise the Service Delivery Manager on required stores for the refit
o Escalate engineering issues to the Field Services Manager or Service Delivery Manager as required
o Write post‑maintenance reports
* Weekly reports to the Service Delivery Manager or Field Services Manager detailing activities, upcoming work, challenges and opportunities
* Ensure compliance with all export control rules and regulations, including ITAR
* Perform additional ad‑hoc duties consistent with the nature of the position
Who are we looking for?
* Significant track record in a relevant engineering discipline
* Experience with complex systems (electrical, electronic, hydraulic)
* Capability to lead team in resolving issues, problems and conflicts
* Strong interpersonal and communication skills at all levels, both verbal and written
* High level of self‑motivation and proven ability to work effectively under pressure
* Full Security Clearance (SC) – candidates must meet UKSV requirements and be able to provide evidence of eligibility to work in the UK and employment history
Thales UK is committed to providing an inclusive and barrier‑free recruitment process. Reasonable adjustments and support are available for neuro‑diverse applicants or those with a disability or long‑term condition.
Great journeys start here – apply now!
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