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Are you looking to manage a successful workshop for the first time or seeking a new challenge within a growing dealership supported by a strong management team? If so, Stratstone is looking for you!
We value exceptional customer experiences and are committed to providing our customers with the highest level of service. As a Workshop Controller, you will work alongside our technicians and Aftersales Manager to ensure work standards and time scales are always met.
Duties, Responsibilities & Person Specification
Why should you work for us?
* We develop our own talent by providing comprehensive training and development opportunities.
* We are committed to building an inclusive culture and diverse workforce, encouraging you to be yourself at work and thrive.
* Our benefits include 33 days holiday (including bank holidays), a birthday off, a great pension, generous commission schemes, reward savings, and more.
* Your wellbeing is important to us. You will have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders.
About the role:
* Allocate work to Technicians, ensuring work standards and time scales are achieved.
* Liaise with Service Advisors if repairs are expected to take longer than initially estimated, keeping customers informed.
* Ensure all work is completed within the allocated time to maintain high workshop productivity.
* Report and seek advice on any issues during work to overcome problems and inform customers of delays.
“Stratstone is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, or any other protected characteristic.
We are recognized as a Disability Confident Committed employer, working with and providing reasonable accommodations to individuals with disabilities. Please inform us if you require an accommodation during the recruitment process.”
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