Underwriting Assistant - Insurance
£22,000 to £24,000 doe
Monday to Friday 9am until 5:30/6:00pm - NO WEEKENDS or SHIFT
25 days holiday plus bank holidays
JOB DESCRIPTION
The underwriting team are responsible for the pricing, administration, and renewal of our customer’s policies both directly and /or via their insurance broker.
Your role will be to provide a professional award-winning level of customer service to our customers and brokers and requires knowledge of the UK/Worldwide Private Medical Insurance market
You will set up new business policies following the process of medical underwriting where applicable. Generate renewal terms with a view to retaining the policy but at a sustainable price for both the customer and the insurer and reacting to market feedback with revised terms where appropriate. General policy administration including cancellations, invoicing, general correspondence, and telephone enquiries. Accurately provide new business quotations for small to medium enterprises and individuals and negotiate the final price subject to the Freedom Health Insurance underwriting guidelines.
The role, therefore, requires, excellent communication and customer service skills at all times.
Technical and operational responsibilities
1. Receive and assess new business quote requests within our published service level agreement.
2. Obtain additional information by contacting ...