This is a fantastic opportunity to work at one of the largest shopping complex in the South East. Our client is looking to expand their current security team within the retail sector. As part of the team you will be responsible for ensuring high standards of security and customer service both to visitors and clients to the site. The team are public facing and act with professionalism and have a can-do attitude. * Front line SIA licence * Experience of working in a customer focused environment * Good clear communication skills * First Aid qualified or willing to work towards the qualification * CCTV SIA licence would be desirable Person Specification: * Smart appearance * Experience of working in a retail environment * Able to work unsupervised and take responsibility * Able to remain calm under pressure * Must be able to attend work in line with shift patterns The Job: * To interact with visitors and tenants within the site * Carry-out regular patrols * Ensure compliance with all company procedures * Be professional, friendly and courteous whilst carrying out duties * Ensure that all incidents have a timely response * Maintain constant monitoring of radio systems * Regularly liaise with management team * Provide assistance to third party contractors 40 hours per week, shift pattern 4 on and 4 off, earlies (7am - 7pm)