To work within the Paediatric directorate; to deliver a high standard of clerical and administrative support. The post holder must demonstrate excellent attention to detail, strong organisational skills, and confidence in dealing with a variety of people within the service.
The role involves working closely with clinical and administrative staff to ensure smooth day-to-day operations, effective communication, and support for patient care.
1. To provide efficient and accurate typing services, including clinical letters, investigation results, and general correspondence.
2. Maintain patient records and relevant documentation using electronic systems (e.g., EPR), ensuring accuracy and data protection compliance.
3. Act as a key communication link between medical secretaries, ensuring all information is passed on promptly and confidentially.
4. Schedule and amend patient appointments on EPR, contact patients regarding clinic appointments, and help meet departmental deadlines and clinic capacity targets.
5. Perform general administrative duties such as filing, printing, photocopying, scanning, and answering telephone calls courteously and professionally.
6. Prioritise workload effectively and work under pressure to meet deadlines while maintaining accuracy.
7. Provide cross-cover for colleagues across specialties or sites as required, particularly during absences, as directed by the line manager.
8. Attend and complete all mandatory training.
We employ over 6,500 staff delivering compassionate care at Calderdale Royal Hospital, Huddersfield Royal Infirmary, community sites, health centres, and in patients' homes. We also have nearly 150 volunteers.
Our services include urgent and emergency care, medical, surgical, maternity, gynaecology, critical care, children’s and young people’s services, end-of-life care, outpatient, and diagnostic imaging services.
We provide community health services, including sexual health in Calderdale from Calderdale Royal and local health centres such as Todmorden Health Centre and Broad Street Plaza.
We are committed to modernising and investing in our health services to improve quality. As a Foundation Trust, we are part of the NHS, driven by an independent board that responds to the needs of patients, staff, and the community, aiming to be the best and put patients first.
The post holder will adhere to the Data Protection Act and maintain confidentiality at all times. Applicants should be aware of their role boundaries and seek advice when needed. They should liaise with departments and wards to promote a good working environment, research integration, and open communication.
Set high personal work standards and perform any other duties appropriate to the grade. Maintain flexibility to meet service needs.
Contribute to team meetings by sharing ideas, suggesting improvements, taking responsibility for actions, and ensuring service needs are met in colleagues' absence. Also, assist in the induction of new team members.
This advert closes on Wednesday, 6 August 2025.
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