About Queensway
Queensway Group is a family-owned business founded by entrepreneurs and renowned for its warmth, sincerity, and quality of service. We invest in real estate which we develop into operating business in the hospitality sector, from coffee shops to hotels, residential property, and a member's club. The brands we operate include KFC, Starbucks, Point A Hotels, Montagu Place, Sloane Place, and the Sloane Club.
With our entrepreneurial approach and extensive network, we can respond to opportunities and drive growth in our businesses. At Queensway we never stand still, and our agility is key to our success. This, together with our experience in real estate development, means we can effectively transform assets which are then operated by skilled and dedicated teams across the UK, Europe, and East Africa.
About Point A Hotels
At Point A we are defined by our state of mind, not the state of the market. When we work together, we believe anything is possible. Our strength lies in our ability to think differently and use what we have innovatively. We want to defy the status quo and challenge the leaders in our sector with our brand, products and service.
In everything we do, we are thoughtful, humble, honest and true to our personal values. We deliver heartfelt hospitality to all our guests, no matter their budget.
Since 2017 this approach has been key to our becoming one of the most successful new hotel brands, but we need fine folk to help us continue the story and write more of the successful paragraphs.
We are looking for the following qualities and experience in our team:
Passion for service and delivering unforgettable experiences to our customers
Positive attitude and drive
Willingness to help out colleagues in all departments
Passion for developing yourself and others
Good understanding of the industry and what it takes to be the best
Imagination and ability to maximise business potential
Kindness, honesty and care for the surrounding community
previous experience in a breakfast role is desired
We will offer you:
· Attractive Salary - 40 hour a week contract
· Queensway Reward & Recognition Scheme
· Access to Wagestream, for flexible pay
· Access to EachPerson, a high street discount platform
· Annual Awards Ceremony in London
· Fun, friendly and supportive work environment
· Professional development and career progression
· Career opportunities across the group including coffee houses and support office
· Great team building initiatives and social events
· Friends and Family Rates at all our properties
· 33 days of annual leave
About the role
We currently seek a Breakfast Host Leader to join our fantastic team at Point A Hotel Liverpool Street. In this leadership role, you will not only ensure our breakfast offering is served to our high standards, but also take ownership of the smooth operation of the breakfast service. Your responsibilities will include overseeing cleanliness and hygiene, stock management, ordering, prepping and delivery of the buffet to specification, as well as leading the team in the replenishment and presentation of the buffet, hosting the breakfast area, and managing the clearing of tables.
As the Breakfast Host Leader, you will be expected to set the tone for the team each morning, lead by example, coach and guide new and existing breakfast hosts, ensure standards are consistently upheld, and work closely with the management team to improve guest satisfaction and team efficiency. You will also be responsible for morning handovers, reporting maintenance issues, assisting with training, onboarding, and scheduling when needed. You will play an active role in upholding food safety, cleanliness, and overall health and safety standards—including allergen management. This includes ensuring allergen information is clearly communicated, staff are trained and compliant, and all practices meet legal and company requirements to keep our guests safe.
We are a kind & caring team and so you will be an important part of our family and a vital part of what we do. We can assure you that your individuality will be appreciated and your voice will not only be heard but will inform how we progress in becoming a brand of choice for our guests and the best place to work for our employees.
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