Job Description
Annual salary: up to £27,846.00
Planner
Peterborough
42.5 hours per week 8am-5pm Monday -Friday
Full-Time, Permanent, £27,846 Per Annum– company van & fuel card
About The Role
As a planner working with our client Cross Keys, your primary responsibility is to manage follow-on appointments raised by the client. This involves ensuring that each job is scheduled appropriately, allocating the correct amount of time, and assigning the right operatives to carry out the work. The planner will closely monitor the progress of each job, identifying any additional works that may be required and ensuring these are addressed promptly. They are also responsible for tracking key performance indicators (KPIs) and keeping an eye on any overdue works to maintain service standards and client satisfaction.
* Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time.
* Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks.
* Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly.
* Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed.
* Work closely with administrators, supervisors, and contractors to ensure a seamless service.
* Cover for other planners when needed and attend meetings or training sessions as required.
* Follow company policies and Health & Safety requirements at all times.
* Assist with reporting and performance monitoring to ensure KPIs and targets are met.
* Help prioritise emergency and urgent jobs to minimise disruption for residents.
* Maintain accurate records, data, and documentation for audits and compliance.
* Support continuous service improvements by suggesting ways to streamline planning and scheduling.
* Provide general administrative support to the repairs team when required
Key Criteria
* Previous experience in a Planning/Admin role.
* Good organisation skills
* IT literate.
* Good Communication skills.
Benefits We Can Offer You
* 25 days annual leave plus bank holidays
* Training
* Laptop and phone provided
* Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
* Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
* Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
* Family friendly policies
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.
Apply below or to discuss your application further; contact:
Francesca Swan (francesca.swan@mearsgroup.co.uk)
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Closing date for applications:16 December 2025