Pay, benefits and more:
You’ll be paid a salary of up to £34,000 per annum. You’ll also receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes a company-sponsored pension plan, death in service benefit and personal accident insurance. Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 55% last year!
What you’ll do on a typical day:
Lead the transport operation during your shift, ensuring safety, service, cost and people KPIs are consistently achieved while upholding transport compliance and legal standards
* Conduct key people management activities including 1–1s, absence reviews, performance management discussions and supporting HR investigations
* Oversee Health & Safety and transport audits, drive corrective actions, and ensure the operation remains fully compliant
* Manage customer escalations and complaints arising from a high volume of weekly deliveries, carrying out investigations and implementing service improvements
* Use multiple computer systems daily, producing accurate reports and resource plans using spreadsheets and operational data
* Plan next-day transport resources, ensuring effective driver and vehicle allocation, and lead team briefs to align colleagues with operational priorities
* Support accident management processes, maintain high standards of transport compliance, and communicate clearly with senior leaders and the client
What you need to succeed at GXO:
Demonstrable experience within a similar role, experience supervising a team and an operational understanding of a fast-paced transport environment, including a deep understanding of transport legislation, compliance requirements and best practice
* Strong HR and people management capability, including experience with absence, performance, conduct and investigations
* Confident in managing customer escalations and service issues, with a professional and solutions-focused approach
* Ability to lead from the front, take ownership and remain resilient under pressure
* Strong planning, organisational and problem-solving skills, with the ability to juggle competing priorities