Job Title: Customer Support Specialist
Company: Alpha Capital Group
Location: Newcastle Upon Tyne
Type: Full-time
Salary: £26,000-£35,000
About Alpha Capital Group:
Alpha Capital Group is a leading proprietary trading firm specialising in providing traders access to the financial markets. As a forward-thinking and rapidly growing firm, we pride ourselves on offering top-tier financial services and innovative solutions. This is an exciting time to join Alpha Capital Group, as we provide ample opportunities for growth, learning, and development across all aspects of the business. If you're passionate about the finance industry and eager to develop a career in FX and trading, we'd love to hear from you.
Role Overview:
We are looking for a motivated and driven Technical Support Specialist to join our team. As the first point of contact for our clients, you will be responsible for managing our support inbox, addressing client inquiries, and providing exceptional service. This role is ideal for someone looking to break into the FX and proprietary trading space, with numerous opportunities to learn and grow within the firm. Whether you're new to the industry or have some basic knowledge, we are eager to invest in your development.
Minimum Requirements:
* A-Levels or equivalent qualification
* Applicants need to be aged 25-40
* Strong written communication skills with excellent attention to detail
* A desire to learn and develop within the FX/Trading/Finance industry
* Positive, proactive attitude with excellent problem-solving skills
* Ability to work in a fast-paced environment while maintaining high standards of service
* Strong team player with the ability to work independently when needed
Why Join Alpha Capital Group?
* Learn and Grow: Get direct exposure to the FX and proprietary trading industry with ample opportunities for development and career progression.
* Comprehensive Training: Receive the support and resources you need to excel, including training in the financial markets and client management.
* Dynamic Team Environment: Work alongside passionate professionals in a collaborative and dynamic setting.
* Competitive Salary and Benefits: Receive a competitive salary and benefits package with opportunities for performance-based incentives.
If you're looking to take the first step into a career in FX and trading with a supportive, growth-focused team, apply now to join Alpha Capital Group
Job Types: Full-time, Permanent
Pay: £26,000.00-£35,000.00 per year
Benefits:
* Company pension
* Free parking
* Gym membership
Education:
* A-Level or equivalent (preferred)
Work Location: In person