Orona is a leading European business group in sustainable vertical transportation. As a global operator with almost 60 years’ experience, it delivers value for customers through its platform of products and services covering the design, manufacture, installation, maintenance, modernization, refurbishment and replacement of lifts and escalators in all market segments.
Its vertical transportation solutions encompass innovative, pragmatic and state-of-the-art technologies; giving the highest level of safety, and optimises traffic management, available space, and travel comfort.
Our cooperative business model is committed to people. Its team is composed of 5,700 employees, operating in 12 European countries, supplying complete lifts, escalators, and components to more than 100 countries throughout the world.
Orona in the UK provides a national installation and service coverage from its regional offices. Nearly 300 full time employees make up the UK team, providing a wealth of skill, knowledge and local market experience.
The Role
Responsible for identifying repair work opportunities; compiling quotations for repair works and progressing with customers to gain chargeable orders. Liaises with service & account managers in regional offices to maximise chargeable repair order opportunities.
Reviews customer orders gained and accurately prepares repairs package for handover to relevant Repairs Supervisor for completion.
Key Responsibilities
* Review maintenance reports and engineer notes to identify repair opportunities.
* Create accurate, timely quotations for repairs and insurance requests.
* Follow up with clients to ensure quotes are received and understood.
* Convert quotes into orders by building trust and offering solutions.
* Support admin tasks in the regional service office, including handling calls.
What We’re Looking For
* Previous experience in the lift industry is essential, ideally in a sale or estimating capacity.
* Strong interpersonal and communication skills, with the ability to build effective relationships with clients.
* Excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment.
* Proficiency in IT tools and systems related to quoting and customer management.
If you are ambitious, safety-driven, and ready to take the next step in your lift engineering career, we would love to hear from you.
Why Join ORONA?
We offer more than just a job — we offer long-term career development within a stable and growing company.
What We Offer
* Attractive Salary: Competitive pay that reflects your skills and experience.
* Generous Holiday Allowance: Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays.
* Secure Future: Benefit from a pension scheme with increasing company contributions as you grow with us.
* Peace of Mind: Life Insurance to support you and your loved ones.
* Health & Wellbeing: Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services.
* Family-Friendly Benefits: Enhanced leave for family-related events and emergencies.
* Support When You Need It: Employee Assistance Programme offering confidential support for personal or work-related challenges.
* Eye Care: Eyecare vouchers to help keep your vision sharp.
* Recognition for Longevity: Long Service Awards to celebrate your milestones with us.
* Referral Rewards: Earn a Recruitment Referral Fee by helping us find top talent.
* Continuous Growth: Ongoing Training & Development opportunities to support your career journey.
Join ORONA and be part of a company moving the world safely and efficiently every day.
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