Customer Service Specialist FTC– Sheffield – Up to £28,000 (Hybrid) Chase & Holland are proud to be working with a global manufacturing and distribution business in the Sheffield area who are currently seeking an enthusiastic and professional Customer Service Specialist to join their passionate and dedicated team on a 14 month fixed term contract. This is a fantastic opportunity to join a well-established and successful business, contributing towards the overall customer experience by supporting across the customer order process, including complex and export orders. Benefits: Flexible working hours 25 days holiday plus BH Hybrid working Competitive salary Excellent working environment Customer Service Specialist Responsibilities: Liaising between sales colleagues and customers to clarify orders, being a main point of contact and developing customer relationships Ensuring orders are processed in a timely fashion in order to meet cut-off deadlines Handling incoming customer enquiries/queries regarding products, order adjustments, complaints, timescales and more complex orders Organising all documentation and certifications as necessary for export orders Working cooperatively within the Customer Service team to support across the use of Salesforce, export orders, complaints, new product information and IT enhancements Supporting in the coordination of all customer-service activities including shipment...