Job Title: Root Cause Analyst
Reports to: SquareTrade Customer Excellence
Team: Customer Experience
Location: Manchester
Salary: TBC
Job Role
As a Root Cause Analyst (RCA), you will provide specialised analytical support, to the
Customer Excellence team.
Your primary role will be to uphold and enhance xcunqrw the customer experience strategy by
systematically identifying areas of friction, risk, and underperforman...
The following information aims to provide potential candidates with a better understanding of the requirements for this role.