As Shift Manager you will accomplish all shift work requirements by orienting, assisting and coaching employees. You will ensure all standards are met by following production, productivity, quality and customer service standards. As a shift manager you will be monitoring operations, reallocating resources and solving operational problems.
You will be working within a £multi‑million restaurant and managing a team of 100 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability and delivering an outstanding customer experience. This position is open to people who have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including working weekends and bank holidays.
Position Requirements
* Display leadership and role model customer focused behaviours to delight our customers
* Delivery of personalised service and connect with our customers
* Lead by example
* Adapt to customer needs through your team
* Answer customer queries, keeping up to date with knowledge on our food and promotions
* Use of initiative, confidence and problem solving when interacting with colleagues and customers
Corporate Values
McDonald’s are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Position Attributes
You will work a variety of day parts, including breakfast, evenings and overnights (if trading 24hrs) to become accustomed to shift work and experienced in all aspects of the business.
Benefits
* Holiday pay, Service Awards, Enrolment in Pension scheme, Meal allowance, Employee discounts from top high street and online brands and much more
* Flexible Working hours that fit around you and life's surprises
* Employee Assistance Programme with counselling, mental health support, life management, medical guidance, and helpful resources
* Travel discounts, enjoy staycations or trips abroad with discounts on travel fares
* Transferable Skills – whether you're full-time or part-time your role will teach skills for life
* Groceries & Food – employee meal discounts at work and discounts on groceries at major supermarkets
* Gym membership discounts to stay fit and healthy
* Financial Support guidance on managing your finances and how to save for long term goals
* Books & Entertainment – great discounts on PC and video games, magazines, books and music
* Life Assurance – tax‑free lump sum for your loved ones to reduce financial worries
* Health Insurance – free health insurance that covers you and your family
* Health & Beauty – discounts at a range of health and beauty retailers
* Utility discounts at high‑street and online homeware stores
* Bonus Potential – receive extra financial rewards for your hard work, in addition to your salary
* Premium Shift – extra pay for overnights between midnight and 5am
#J-18808-Ljbffr