Toanswercallsfromcustomers,usingourCallCentretechnologies. Toansweremailsfromcustomersusingdigitalemailtechnology. To listen attentively to customer requirements asking pertinent questions to establish facts in orderto gainafull understanding of thecustomersneeds. To maintain customer service standards by answering customers telephone calls and emails, beingcourteous,welcoming andprofessionalatalltimes. Knowledge&Experience PreviousCustomer Servicesexperience,preferablyinacontactcentreenvironment Customer Services Advisor Customer Services Advisor Customer Services Advisor Customer Services Advisor