Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance. In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage. At our Maison Margiela shop in Bicester, under the direction of the Store Manager, we are looking for a Team Leader for a fixed-term contract (with the possibility of an extension to a permanent contract). You will have the following missions: To be responsible for the achievement of commercial targets through effective and efficient organization of the team Ensure a tailored customer experience to achieve individual and collective targets Coaching the team with the Store Manager by providing feedback to ensure the highest quality experience possible Contribute to the improvement of sales performance, sales and stock analysis, product rotation and replenishment supervision, and visual team Demonstrate leadership in providing excellent personalized customer service and customer development through CRM initiatives Profile: You have good interpersonal skills and are an empathetic person You are proactive in ensuring personalized customer experience You have confirmed retail experience and are business and performance oriented You are attentive to detail and meticulous Privacy policy available here: https://apps.otb.net/hr-gdpr/