Customer Delivery Assistant
Location: Basingstoke, Basingstoke Customer Service Centre
Type: Permanent, Full Time and Part Time
Salary: FTE equivalent at 45 hours £28,712
Shift Pattern: Flexible
At Currys, we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s leading retailer of tech, we pride ourselves on the service our customers receive, thanks to our team of 25,000 caring and committed colleagues.
Working as one team, we learn and grow together, celebrating the moments that make every day special.
If you’re looking for a role focused on people, not just parcels, this could be the perfect opportunity for you.
Join us as a Customer Delivery Assistant and be the friendly face of our home delivery service. You’ll deliver the latest tech directly to customers’ doors and into their homes.
Every day offers something new: new places, new faces, and plenty of appreciation from happy customers. But this role is more than just delivery. We’ll train you to install smart tech like washing machines, fridge-freezers, and 4K TVs—leaving every home with a smile.
With access to our Driver Academies, you’ll have real opportunities to develop your skills and build a long-term career.
We understand the importance of flexibility for our colleagues and customers. That’s why we offer various shift patterns to fit different lifestyles, including a structured 4 on 4 off routine, a 5 out of 8 days schedule, or part-time roles across 2 to 4 days. We also provide options like a later 9:30 am start for some patterns. Our goal is to create a workplace that works for you, because when our people thrive, so does our business.
Role overview:
As part of this role, you’ll be responsible for:
* Completing multi-drop deliveries alongside a delivery driver, including lifting and handling heavy items
* Installing a variety of products in customers’ homes, helping everyone enjoy amazing technology
You will need:
* Excellent customer service skills and a passion for delivering great service
* (Ideally) a driving license and some experience in delivery roles or visiting customers’ homes
* The ability to handle heavy stock
We value our people highly. To reward your efforts, we offer benefits such as:
* Opportunities to join driver training schemes and gain lifelong skills
* Quarterly bonus opportunities
* Product discounts on the latest tech
* A range of wellbeing initiatives
Join our team, and we’ll support your development with ongoing training and new opportunities. You can shape your future and help us make a positive impact on people and the planet, as the UK’s largest recycler and repairer of tech.
We are committed to inclusion and diversity. If you need additional assistance during the application process, please email careers@currys.co.uk, and we’ll do our best to support you.
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