BT Group is seeking a Technical Service Desk Analyst in Cardiff to monitor and support network services. The role requires strong troubleshooting skills in a fast-paced environment, managing incidents, and coordinating with internal teams and third-party suppliers. Essential skills include a solid understanding of networking fundamentals and strong communication abilities. The position offers tailored benefits including online private GP access and a market-leading pension scheme, making it a great opportunity for career growth in a leading communications group.
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