As a Supervisor, you will work with the General Manager and Assistant Manager to ensure we provide a great customer service journey, along with the front of house team. You will support the safe running of the business and uphold high standards to ensure every shift runs smoothly. If you are interested in progressing your career with us, we will support and guide you all the way to the top.
What we offer:
* Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
* Never go hungry with free & heavily discounted menu on shift
* Get rewarded by your customers with a generous tronc system
* Wagestream available to instantly access earned wages
* Enjoy discounts on cinema tickets, travel websites, and big brands for your time off
* Stay connected with our online Zizzi community for access to rotas and payslips
* Access our free Employee Assistance Programme for support, including GPs and wellbeing services
* Take 28 days holiday (pro rata)
* Opportunities to develop and progress your career
* Plan for the future with Company pension contributions
* Look the part with Zizzi branded T-Shirts and aprons provided
Responsibilities include:
* Managing your shifts effectively, leading the restaurant team in front of house and back of house operations
* Living and promoting the Zizzi customer service journey, coaching your team to deliver great experiences
* Leading the Front of House team to create memorable moments for our customers
* Sharing your passion for food and ensuring every dish served is perfect
* Maintaining the restaurant's appearance and ensuring compliance with our standards
* Collaborating with the team to deliver excellent customer experiences and taking pride in your service
All of this is guided by our Zizzi Values:
* Growth: Strive to be better every day, seeking continuous improvement
* Individuality: Celebrate differences and encourage authenticity
* Drive: Make things happen, adapt, and motivate
* Togetherness: Support each other and embrace challenges and successes
* Fun: Enjoy the everyday and keep a positive attitude
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