Overview
Manpower UK are supporting our reputable client in identifying a Customer Experience Advisor for their Cumbernauld office. You will be working within a successful team who are friendly and supportive to ensure your success.
Responsibilities
* Processing orders using Excel and in-house systems; confident using IT systems and accurate inputting.
* Speaking to customers throughout the day, providing product information and upselling other products.
* Calling lapsed clients to enhance sales within the team and help the business achieve KPIs.
Hours
Hours are Monday to Friday - Rota 8:00am to 4:30pm / 8:30am to 5:00pm
Experience / Qualifications
* Customer service background
* Good administrative experience
* Experience using Outlook, Excel, Word
* Good communication skills
* Proactive in securing the sale
* Excellent listening skills
* Works well on their own and within a team
* Enjoys a busy environment
* Driving licence – not essential
Please forward your CV in the first instance
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