We are seeking a proactive and organised Resident Liaison Officer (RLO) to support a Housing Association in Birmingham, who can ensure a smooth process when engaging directly with residents to arrange access for essential property inspections and servicing. Job Title: Resident Liaison Officer (RLO) Hourly Rate: £17 - £19 Contract: 3-6 Months Working Hours; 37.5 per week (Mon - Fri 1-day WFH) Location: Erdington Key Responsibilities of a Resident Liaison Officer: Liaise with residents and contractors to schedule appointments for compliance works Conduct cold calls and door-knocking to gain access to tenants with outstanding appointments. Issue no-access letters and manage appointment communications. Attend weekly no-access meetings and collate documentation for legal proceedings when necessary. Requirements of a Resident Liaison Officer: Strong organisational and administrative skills. Excellent verbal and written communication abilities. Full UK driving licence and access to a vehicle. Proficient with basic computer systems (emails, Word, CRM, etc). If you are interested in this Resident Liaison Officer role then please apply or alternatively contact (url removed)...