Dorset HealthCare University NHS Foundation Trust
Mental Health Support Worker
The closing date is 03 June 2026
Are you passionate about helping people with dementia? Intensive Community Support Dementia has a unique opportunity for a Mental Health Support Worker to join our dynamic and supportive team based at Forston Clinic.
ICSD is a well‑resourced Specialist Community Team that offers specialist interventions at times of urgent and complex needs to help people with dementia and their carers in their place of residence safely. We provide as much care as possible within the person's living environment, with care, compassion and expertise, and strive to be better every day at what we do. Relevant skills, experience and knowledge in dementia health is required. Passion and compassion are essential personal qualities, along with excellent teamwork, initiative, communication and assessment skills.
This post is full‑time hours but part‑time hours could be considered. ICSD is a 7‑day a week service, operating early and late shifts from 07:30 to 15:30 and 12:00 to 20:00. Car owner and driver with a clean and full UK driving licence is essential for this role.
As a new employee this role includes a £2,000 Recruitment Premium lump sum on commencement of your employment, and thereafter a further £1,000 Retention Premium (pro‑rated) per annum, paid in equal monthly instalments provided you remain in post and subject to review by the Trust.
Main duties of the job
* Undertake visits as per a patient's care plan, completing tasks within the care plan to assist a patient and/or carer.
* Provide support from taking patients out into the community to assisting with personal care and looking at non‑pharmacological interventions to reduce distressed behaviours.
* Visit and support patients in their own home or a care home.
* Assist physical health hospitals for patients who are struggling due to behaviours associated with their dementia.
* Report back to the Nurse in charge to enable effective communication within the team.
* Receive management supervision from a designated supervisor and support in the role with daily handovers, in‑house training and reflective practice sessions.
For further information, please contact Ben Holt at ben.holt1@nhs.net or on 01305 361484.
Job responsibilities
The main duties and responsibilities for this role are outlined in the attached job description and person specification. When completing your application, please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.
PMVA
You will be required to undertake a Prevention and Management of Violence and Aggression course and it is a condition of your employment that you successfully complete all aspects of this course; if this is not achieved you will not be able to commence working in the post.
Knowledge, Skills and Training
* NVQ 3 in a care‑related subject or equivalent level of training and/or experience, or willing to undertake training to achieve this standard.
Personal Qualities/Attributes
* Calm under pressure, and able to cope with difficult and personally challenging situations such as receiving personally directed abuse and aggression.
* Able to work effectively as part of a team.
* Be able to work on your own in a patient's home and escalates concerns as appropriate.
Additional Requirements
* Demonstrable skills in written and spoken English to a standard which enables the post holder to carry out the full range of duties and responsibilities of the role effectively.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Dorset HealthCare University NHS Foundation Trust
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