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Customer and trading manager - convenience

Ashford (Kent)
Sainsbury
Trading manager
€35,000 a year
Posted: 3h ago
Offer description

Responsibilities

* Work closely with a small team of managers to ensure the store runs smoothly every day.
* Take responsibility for day‑to‑day store operation, often being the sole manager accountable for the full shop.
* Collaborate with the team to complete all tasks, ensuring customers are served efficiently and safely.
* Manage people: oversee performance and capability, conduct disciplinaries, and ensure accurate scheduling and pay.
* Be prepared to support other stores within the network when needed.
* Lead store operations independently in the absence of senior management.


Qualifications

* Previous line management experience in a fast‑paced, operational environment.
* Excellent customer service skills and ability to coach a team to deliver the same.
* Track record of achieving or surpassing KPIs and other performance indicators.
* Experience managing disciplinaries, performance issues, and other employee‑relations matters.
* Operational leadership skills: ability to run store operations alone when senior managers are absent.
* Demonstrated success in meeting or exceeding sales, availability, customer‑satisfaction or colleague‑engagement targets.
* Experience with employee‑relations issues, including performance and absence management.


Benefits

* Discount card – 10% off your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks, increasing to 15% off Sainsbury's every Friday and Saturday and 15% off Argos every pay day.
* An annual bonus scheme based on performance.
* Free food and hot drinks for colleagues in all stores.
* Generous holiday entitlement, maternity and paternity leave.
* Pension – match 4‑7.5% of contributions.
* Sainsbury's share scheme at discounted rates.
* Wellbeing support – access to emotional support, counselling, legal and financial advice.
* Colleague networks – link with like‑minded people.
* Cycle‑to‑Work scheme – opportunity to hire a bike and cycling equipment while saving on tax and NI.
* Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
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Home > Jobs > Marketing jobs > Trading manager jobs > Trading manager jobs in Ashford (Kent) > Customer and Trading Manager - Convenience

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