Overview
Engineering Lead - Customer Communications. Join Barclays as a Lead Engineer (Customer Communications) and take on a strategic engineering leadership role at the heart of our Customer Experience (CE) POD, aligned to the Customer Communications (CCP) Sub-POD. This is a critical position responsible for driving the design, development, and management of the Customer Communications estate, ensuring that our customer communications are trusted, accurate, and well-controlled across the organisation. You will play a pivotal role in the delivery of the Customer Communication Monitoring roadmap, helping to modernise and strengthen the bank’s communication foundation for the future. The role will be located at Knutsford or Northampton offices.
Purpose of the role: design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.
All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship and the Barclays Mindset to Empower, Challenge and Drive.
Responsibilities
* Development and delivery of high-quality software solutions using industry-aligned programming languages, frameworks, and tools, ensuring code is scalable, maintainable, and optimized for performance.
* Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless alignment with business objectives.
* Collaborate with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
* Stay informed of industry technology trends and innovations and actively contribute to the organisation’s technology communities to foster technical excellence and growth.
* Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
* Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.
Qualifications
* Previous engineering leadership experience, managing complex data platforms or large-scale data quality programmes.
* Deep understanding of data quality frameworks, data controls, and data governance principles.
* Experience with Customer Communication Technologies such as OpenText Exstream, IBM CMOD, and Ab Initio ETL.
Candidate profile and key skills
* Experience with risk and controls, change and transformation, business acumen, strategic thinking, and digital/technology proficiency, alongside job-specific technical skills.
Seniority and employment details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Engineering and Information Technology
* Industries: Banking and Financial Services
Additional information
* Lead Engineer (Customer Communications) role at Barclays; not a complete list of postings. Refer to the role description for full details.
#J-18808-Ljbffr