A leading payment technology firm is seeking an operational support expert in Leicester. This role focuses on enhancing training and documentation for customer support teams, empowering staff through effective training sessions, and ensuring resources are up-to-date. The ideal candidate will have a degree in IT or related fields and experience in the SaaS sector, along with the flexibility to travel for training activities, contributing to the company's commitment to service excellence. #J-18808-Ljbffr