We're currently seeking a Sales Order Processor/Administrator for our client in Rotherham.
Benefits
* Location: Rotherham, South Yorkshire
* Hours: Full-time, Monday - Thursday 8:30 am - 5:00 pm and Friday 8:00 am - 2pm (Total 35 hours per week)
* Salary: £13.73 per hour plus potential of company profit share bonus scheme
* Holidays: 25 days + plus stats
* Pension at 4.5% basic (subject to meeting scheme criteria)
* Friendly and supportive work environment
* Opportunity to work for a stable, global brand with strong values
* On-site parking
* Training and support provided
Role
As a key member of the team, you'll provide excellent customer service while ensuring accurate and timely processing of customer orders. You'll be the first point of contact for our clients, so a professional, approachable manner is essential.
Key Responsibilities
* Process customer orders accurately using our ERP system
* Answer incoming calls and respond to customer queries via phone and email
* Provide quotes and product information
* Liaise with internal departments (sales, logistics, warehouse) to ensure smooth order fulfilment
* Maintain customer records and support the sales team as needed
Criteria
* Previous experience in order processing, sales administration, or customer service
* Strong communication and interpersonal skills
* Attention to detail and a methodical approach to work
* Comfortable using IT systems (Microsoft Office, ERP experience is a plus)
* A proactive and reliable team player
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