Customer Service Administrator
Role: Permanent
Location: Swindon
Working in a busy, vibrant but friendly office, you would provide support to a team of account managers looking after multiple client accounts across various industry sectors.
The Role:
* Day to day activities include phone and email communication with clients.
* Answer end consumer queries i.e. issue refunds
* Deal with couriers
* General Administration.
* Compiling reports.
* Quoting customers for ad-hoc services or requests.
* Liaising with suppliers and Account Managers
Skills and Experience:
* Great interpersonal skills
* The ability to multi-task
* Excellent IT skills and the ability to pick up new software packages is essential.
* Experience of working in a busy office environment.
* Good customer service skills and attention to detail required.
* Flexibility, working alone or as part of a team.
* Previous and proven experience in a commercial customer service/administration environment
Benefits:
* Competitive salary
* Parking On Site
* 40 Hour week
* Working hours 9:00 to 5:30, Mon - Fri
Our client is based outside of Swindon and your own transport would be essential for this role