Overview
Join to apply for the Customer Delivery Driver - Dereham Extra role at Tesco.
Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The role involves hands-on, physical delivery work with customer interaction. You will be on the road delivering customer orders, with support from Managers and colleagues back at base.
Availability will be scheduled within stated windows, with 3 weeks’ notice of shifts. Flexible working to accommodate near-match availability may be possible.
About the role and availability window:
* Sun: 09:00:00 – 19:00:00
* Mon: 09:00:00 – 19:00:00
* Thu: 17:00:00 – 21:00:00
* Fri: 13:00:00 – 22:00:00
Responsibilities
* Delivering your part of the customer shopping trip by keeping the van and trays clean and tidy.
* Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as you see it.
* Ensuring trays are washed as part of the tray wash process.
* Loading the van as required, checking the van for roadworthiness.
* Talking to the customer about changes to their order, including substitutions, and offering refunds where appropriate.
* Taking care of products/deliveries as if they were your own.
* Explaining substitutions to customers and ensuring they are not charged more for substitutions.
* Delivering during the customer’s time slot and calling the customer before arriving if early.
* Calling the store/centre if running 30 or more minutes late.
Requirements
* Build relationships with colleagues to create team spirit and support a high standard for customers.
* Be warm and welcoming in interactions with customers and colleagues, and understand customer needs.
* Be adaptable to changing customer needs and store conditions.
* Be energetic and driven to deliver beyond expectations, balancing home and work life.
* Share ideas with the Manager and colleagues on store improvement.
* A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
What’s in it for you?
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Flexible working from day one.
* Discount benefits with Colleague Clubcard (up to 2,000 per year potential savings).
* Access to wellbeing services and life cover with pension matching up to 7.5%.
* Additional benefits to suit you (discounts, shares, cycle to work, etc.).
* Uniform provided and inclusive policies supporting life’s moments.
* Access to colleague networks; information about these networks is available.
About Us
Tesco’s vision is to become every customer’s favourite way to shop. We are committed to diversity, equity and inclusion, flexible working, and an accessible recruitment process. We are a Disability Confident Leader and welcome chats about flexibility during the application process. For more information on accessibility and benefits, please read the related sections.
Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over 18 if the role requires working before 6:15 am or after 9:45 pm or involves certain areas such as warehouse, beverages, or driving roles.
For more information about us please visit www.tescoplc.com
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