Claims Handler
Location: Watford
Salary: £25,000 per annum
Working Hours: 35 hours per week (9am to 5pm, Monday to Friday, with a one-hour lunch break)
We are working with an established insurance organisation to recruit a professional and detail-focused Claims Handler. This is an excellent opportunity to join a friendly and collaborative team where you will play a key role in supporting new business and customer retention targets by delivering exceptional service across the claims process.
Key Responsibilities:
1. Assess and authorise claims via telephone, email, and post
2. Provide ongoing support for existing claims
3. Issue written confirmations of claim decisions
4. Ensure compliance with internal guidelines and regulatory requirements, including support for vulnerable customers
5. Maintain adherence to data protection, conduct risk, consumer duty, and anti-fraud/money laundering protocols
6. Comm...