We’re looking for a fabulous People Co-ordinator – Retail to join our People Team and play a key role in providing dedicated support by ensuring the smooth and timely delivery across employee relations activities, including frequent travel to support formal employee relations meetings.
This role is also a key point of contact for our store-based employees, guiding them on day-to‑day people‑related queries and escalating matters when necessary.
WHAT YOU’LL DO
* Serve as the first point of contact for store employees, providing policy guidance and escalating issues when needed.
* Coordinate employee relations activities (disciplinary, grievance, wellbeing, flexible working, absence, lateness, probation, performance reviews), including scheduling, documentation, and follow‑up actions.
* Attend and take notes at employee relations meetings, supporting Retail Managers and the People Operations Retail Team both on‑site and remotely.
* Support People Advisors with family leave requests (maternity, paternity, adoption) and liaise with People Services on compliance checks such as right to work.
* Maintain accurate employee records on HR systems, produce reports for case management, and assist with GDPR/SAR data requests.
WHAT YOU’LL BRING
* Experienced HR Administrator/Assistant seeking to expand knowledge and progress career.
* Strong understanding of HR policies and processes including absence, lateness, wellbeing, disciplinary, grievance, and family‑friendly initiatives.
* Personable and customer‑focused, with a passion for building positive relationships with employees and managers.
* Highly accurate with strong attention to detail.
* Flexible and willing to travel across the UK and Republic of Ireland to support meetings.
WHAT YOU’LL GAIN
* 25 days holiday plus bank holidays with the option to buy additional days.
* DiscretionaryBonus– We love to share our success with you!
* Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
* Hybrid Working! 3 days office and 2 days off‑site.
* Access to our TPS Perks which offers you a variety of saving and discount options.
* Buy & Sell Holiday scheme and Life Assurance.
* 20% staff discount, as well as discounts at Superdrug and Three Mobile.
* Round the clock support from our partnership with RetailTrust.
* Cycle to work scheme for those who don’t mind riding up the hills of High Wycombe.
OUR HIRING PROCESS
1. You find or get sent this job advert, read it, and feel like you’re the perfect person.
2. You send in your application to let us know you’re interested.
3. We see your application, get excited, and give you a call.
4. You’ll meet us twice, and we’ll get to know each other.
5. You’ll begin your journey with us and let everyone know how great your new job is.
We’re a sociable bunch of down-to‑earth people, who enjoy our work and each other’s company.
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