Shop Manager – British Red Cross
Are you ready to lead the team representing the British Red Cross in your community? Come join our journey to spread kindness.
Location: Paignton | Salary: £23,850 per annum | Hours: 35 per week | Contract: Permanent
What a day in the life will involve:
* Leading a team that provides a brilliant shopping experience for customers.
* Working on the shop floor and coordinating activity behind the scenes – no two days are the same.
* Designing the layout and environment that connects customers to our cause.
* Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.
* Representing the British Red Cross to a high standard and embodying our core values.
To be a successful Shop Manager, you will need:
* Retail experience at supervisory level; outstanding customer service and comfort with organisational and cash handling duties.
* Proven management skills and the ability to develop and inspire your team.
* An entrepreneurial spirit who works to targets and uses initiative to achieve fantastic results.
* Computer skills and proven IT experience.
* A genuine care for the British Red Cross cause and the ability to promote the shop in your community as the charity retailer of choice.
In return for your commitment and expertise, you’ll get:
* Flexible working: remote and hybrid options, flexitime, compressed hours, and job sharing.
* 36 days annual leave (including bank holidays) plus an option to buy 5 extra days.
* Up to 6% contributory pension scheme.
* A range of career and learning opportunities.
* Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
* Wellbeing support: Peer supporters, EAP, and Headspace App.
* Cycle2Work: lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK‑based roles. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers.
Closing date for applications is 23:59 on Thursday 6th November 2025.
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