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Assistant Store Manager - Edinburgh Fort (40 hours), Edinburgh
Location: Edinburgh, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 3d8dabe90c21
Job Views: 5
Posted: 12.08.2025
Expiry Date: 26.09.2025
Job Description:
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.
This position is for our brand new store opening in Edinburgh, Scotland!
Address: FORT KINNAIRD, EDINBURGH, EH15 3RD
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, help to recruit, hire, and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager’s right hand by helping with day-to-day business activities.
This role is based in an outlet environment, where operational excellence, particularly in stock and inventory management, is essential, along with upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is required.
Bring all of you
High energy, humility, and a sense of humor!
You are unique because of your ability to encourage others and achieve your store’s goals in customer satisfaction and sales. As Assistant Store Manager, you are inspiring and performance-oriented.
Additionally, you have:
* Relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
* People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
* Experience in sharing knowledge to drive behavioral change and develop others.
* Decision-making and problem-solving skills.
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