Overview
We are looking for someone kind, upbeat, and great with people to join our Health and Care team as a Service Support Worker. If you're patient, caring, and love helping others, you're exactly who we're looking for.
As a Service Support Worker, you'll be a lifeline for people who may be struggling due to age, illness, or vulnerability. You'll help them live more independently and feel more connected. This isn't just a job - it's a chance to build meaningful relationships, grow your skills, and give back to your community. With plenty of opportunities to progress, it's a role that can grow with you.
Responsibilities
* Providing personal, emotional, and practical support to adults in their own homes or community.
* Supporting service users with daily living tasks like bathing, dressing, meal prep, and medication.
* Liaising with health and social care professionals to ensure consistent, high-quality care.
* Promoting safety and wellbeing through risk assessments and welfare checks.
What you will need
* Excellent communication skills and a caring, respectful approach.
* Experience supporting people with physical, sensory, or mental health needs.
* Knowledge of community care resources and risk assessments.
* Flexibility to work evenings and weekends, and a willingness to register with the SSSC.
Requirements
Candidates are required to have the Right to Work in the UK. Unfortunately we cannot offer sponsorship for this role. Successful candidates will be required to register with the Scottish Social Security Council (SSSC) within 3 months of starting.
Location and Working Pattern
Location: Falkirk
Hours: Flexible; contract: Casual
Salary
£12.60 per hour
Contract and Seniority
* Contract: Casual
* Seniority level: Entry level
* Employment type: Contract
* Job function: Other
* Industries: Individual and Family Services
Benefits
* Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
* Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
* Pension scheme: Up to 6% contributory pension.
* Learning & Development: A range of career & learning opportunities.
* Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
* Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
* Cycle2Work: Lease a bicycle through the scheme.
Application
Closing date for applications: 23:59 on Wednesday 15th October 2025.
Equality and Inclusion
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. We support our staff through internal networks such as Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.
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