About this Position
Join us as an Admin Support Assistant and get the opportunity to become a game changer to our team, working alongside professionals from diverse backgrounds to achieve common goals and drive organisational success. This is how you can dare to make an impact:
What you´ll do
* The role is a 12 month fixed term contract (FTC).
* Process customer claims based on agreed commercial terms from validation to customer payment in a timely manner.
* Track requests status and communicate to relevant colleagues the status and timelines of request.
* Process ambassadorial invoices and work with Education and Marketing to track and manage resolution times.
* Support department and business administration tasks.
* Provide cover for other members of Business Intelligence team when required.
* Manage process timelines with key stakeholders across departments.
* Support across all department processes.
* Propose and implement business process improvements.
What makes you a good fit
* Experience gained from working within a previous customer supporting or service role.
* Good administration and IT skills with experience of using Excel and SAP.
* Excellent problem solving and communication skills.
* Excellent organisation and prioritising skills.
Some perks of joining Henkel
* Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
* Diverse national and international growth opportunities
* Global wellbeing standards with health and preventive care programs
* Gender-neutral parental leave for a minimum of 8 weeks
* Employee Share Plan with voluntary investment and Henkel matching shares
* Performance bonus / incentives
* Competitive Pension & Life Assurance - Company contributes up to 10% of basic salary
* Annual Leave: 27 days plus 8 Bank Holidays
* Celebration vouchers
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.