IT & Systems Support Technician
Location: Horley
Contract: 12 month FTC initially (with possibility of going permanent)
Hours: Monday-Friday, 9am-5pm (37.5 hours per week)
Are you someone who enjoys solving problems, helping others, and keeping systems running smoothly?
This is a standalone role where you'll take ownership of day-to-day IT support across the business - from setting up equipment and managing user accounts to troubleshooting technical issues and assisting with ongoing projects. You'll provide both 1st and 2nd line support, ensuring everything runs seamlessly across the organisation's sites.
What you'll be doing:
Acting as the first point of contact for all IT queries, providing friendly and efficient 1st and 2nd line support
Troubleshooting software, hardware, and connectivity issues
Installing, configuring, and maintaining computers, networks, and peripherals
Supporting company applications such as Microsoft 365, Teams, and internal systems
Managing user accounts and permissions via Active Directory and Microsoft 365
Setting up new equipment, including PCs, phones, and tablets
Communicating technical solutions clearly and patiently to non-technical colleagues
Assisting with IT projects, system updates, and upgrades
Keeping records and documentation up to date
About you:
Previous experience in IT support (1st/2nd line)
Confident, approachable, and able to explain technical information in a clear, simple way
Enjoys working independently and taking initiative
Strong problem-solving and organisational skills
A genuine interest in technology and helping others
Familiar with Microsoft 365, Windows, and general networking principles
What's in it for you:
A varied role where no two days are the same
Supportive working environment with a friendly team culture
Involvement in interesting projects and systems improvements
Competitive salary and excellent benefits
If you're a hands-on IT professional who enjoys variety, responsibility, and making a difference, we'd love to hear from you.
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.