We are seeking a highly skilled Development Technical Operations Manager to oversee a specialist team of Quality Managers and Multi-Trade Operatives, delivering services to internal and external stakeholders. Based in the New Homes After Care Team, this pivotal role will drive the highest technical and operational post completion standards across our new developments.
This role requires a strong leader with technical expertise to lead, mentor and co-ordinate Quality Managers and Multi-Trade Operatives to consistently deliver technical excellence. Working collaboratively with the wider new Build After Care Team, Development Project Managers, Developers and stakeholders, you will drive effective remedial solutions to complex problems, ensuring customers expectations are met.
Maximising warranty coverage by pro-actively identifying, managing and mitigating building or installation defects you will ensure that our business is managed to the highest standard. And, by overseeing quality control processes, you will identify and drive service improvements ensuring best practice and continuous improvement opportunities are shared across the wider Development Team.
You’ll be joining a supportive, collaborative team where your expertise is valued, and your voice is heard. We’re looking for someone with excellent communication and organisational skills, a proactive mindset, and a genuine passion for delivering high-quality services that are fit for the future.
Applicants must hold a relevant qualification such as CIOB, MSC Building Surveying or RICS Chartered Surveyor