Job Description
Position: Patient Solutions Senior Associate - Cardiometabolic Health
Location: Near Hook, UK - Hybrid
Client: Pharmaceutical
Main Responsibilities
1. Lead and manage the digital Patient Support Programme (PSP) for weight management from design to delivery.
2. Act as the primary contact between the company, the vendor, and internal teams (medical, compliance, IT, marketing).
3. Oversee vendor performance and ensure full compliance with ABPI, MHRA, GDPR, pharmacovigilance, and NHS standards.
4. Manage content approval and certification through Veeva Vault PromoMats, maintaining audit trails and compliance documentation.
5. Coordinate cross-functional collaboration to ensure all materials align with strategic and regulatory objectives.
6. Plan and execute the PSP launch, ensuring all assets, training, and field materials are ready and compliant.
7. Deliver briefings, toolkits, FAQs, and activation playbooks to support internal teams and external communications.
8. Monitor programme performance, patient engagement, and service quality through data insights and reporting.
9. Gather feedback from patients, HCPs, and field teams