Lettings Negotiator
Basic Salary: Dependent on experience
OTE: £32,000+
Location: Colchester
The Opportunity
My client is a well-established and busy residential property business seeking a Lettings Negotiator to join their growing team. This role is ideal for someone who thrives in a fast-paced office environment, enjoys working with people, and is motivated by delivering excellent customer service alongside strong results.
You will work closely with the Branch Manager and wider team to ensure properties are marketed, let efficiently, and managed in line with company standards. Flexibility and a proactive approach are essential, as the role will evolve with the needs of the business.
Key Responsibilities
Lettings & Property Marketing
Create and upload property details using company software in line with brand guidelines
Manage and review the applicant database, identifying motivated and suitable tenants
Promote new instructions via phone, email, and other marketing channels
Maximise board presence and local visibility
Arrange, conduct, and accompany viewings, providing timely feedback to landlords
Ensure property listings remain accurate, current, and appealing
Take professional-standard photographs and video tours where required
Negotiate offers and agree lets in line with client expectations and market conditionsClient Advice & Referrals
Advise landlords and tenants on market conditions, pricing, and relevant legislation
Upsell and refer third-party services where appropriate, including financial and conveyancing partners
Maintain regular communication with clients throughout the instructionCompliance & Administration
Carry out AML checks in line with company procedures
Secure and verify relevant identification prior to progressing tenancies
Initiate tenant referencing and ensure all checks are completed efficiently
Ensure all third-party referrals are made when applicants apply Personal Development
Attend training sessions, seminars, and webinars to stay up to date with legislation and market trends
Actively develop professional knowledge and skills within the lettings sector The Ideal Candidate
Previous experience in residential lettings (preferred)
Strong negotiation and customer service skills
Ambitious, driven, and personable
Smart, professional, and presentable
Excellent communication and organisational skills
Knowledge of the local lettings market
Full UK driving licence
This role offers a basic salary dependent on experience, with an initial realistic OTE of £32,000, alongside the opportunity to develop within a supportive and busy office environment