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2nd/3rd line it engineer - hands-on infrastructure & growth

Milton Keynes
Involved Solutions
It engineer
Posted: 9h ago
Offer description

2nd/3rd Line IT Engineer
Salary: up to £55,000 + Bonus + Benefits
Location: Onsite - Milton Keynes
Working hours: 8:30am - 5:30pm - Monday - Friday

An established global brand and technology-led organisation is seeking a 2nd/3rd Line IT Engineer to join its core IT Infrastructure function, supporting a diverse range of business critical systems while contributing to ongoing modernisation and transformation initiatives.

The 2nd/3rd Line IT Engineer position offers a unique opportunity for an ambitious, hands-on engineer who is eager to develop, keen to learn and motivated by a role where no two days look the same. Also, the 2nd/3rd Line IT Engineer will gain exposure to core infrastructure technologies, project delivery and advanced technical environments, with clear scope to progress into a full 3rd Line Infrastructure position.

Responsibilities for the 2nd/3rd Line IT Engineer:

* Deliver hands-on support across a range of business critical systems, ensuring stability, high performance and rapid issue resolution
* Maintain and enhance core infrastructure services, including servers, virtual environments, storage platforms and security controls whilst also assisting with 2nd line tasks when required
* Take ownership of improving monitoring, reliability and visibility across key operational systems
* Support the rollout of new technical solutions, contributing to planning, configuration and smooth integration into the wider estate
* Work closely with teams across the business to understand requirements and translate them into practical technical actions
* Uphold best practices in system administration, security, documentation and change control
* Drive continuous improvement by identifying opportunities to streamline processes, modernise systems and adopt new technologies

Essential Skills for the 2nd/3rd Line IT Engineer:

* Strong 2nd line experience with eagerness to progress
* Windows
* Virtualisation
* Networking
* Storage
* Group policies
* Strong willingness to learn, develop and take on new technical challenges
* Positive, proactive attitude with the confidence to get stuck into varied daily task seal eagerness to learn and grow skills

Desirable Skills for the 2nd/3rd Line IT Engineer:

* Deploy VMs from templates
* Oracle Linux
* Linux
* Active Directory domain controllers

If you are a motivated 2nd/3rd Line Engineer looking for a hands-on role with daily variety, genuine development opportunities and the chance to support and enhance a range of business critical systems, please apply in the immediate instance.

IT Engineer, Infrastructure Engineer, 2nd/3rd Line Support, 2nd/3rd Line Engineer, System Administrator

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