Casual Café Team Member
Casual, Part Time
About us:
Overlooking the Alde estuary, Snape Maltings is home to our world-famous concert hall and music facilities; it is also a popular visitor destination with independent shops, cafes, a restaurant, event venues and art galleries. The site is now largely owned by Britten Pears Arts, a Music & Arts based charity.
Snape Maltings Trading Limited (SMTL) is the commercial arm to Britten Pears Arts. All of the profits that we make through sales at Snape Maltings contribute towards supporting our charitable work in Artist Development, our year-round Performance Programme, Music in the Community and Creative Health and our Living Heritage Museum and Archive at The Red House. Aswell as the support received from SMTL, Britten Pears Arts is also supported though fundraising, public funding, ticket sales and royalties from works by Benjamin Britten and Peter Pears.
Our mission at Britten Pears Arts is to use Music, Arts & Heritage to transform people's lives for the better, to bring communities together and effect positive social change. We continue to follow in the footsteps of our founders Britten and Pears, inspired by their goal to make the arts useful and available to all. At our two internationally recognised cultural destinations, Snape Maltings and The Red House, we create vibrant, uplifting and life-enhancing experiences for visitors, customers and audiences alike. We deliver this vision through our remarkable people and brilliant inclusive teams, working together with a sense of purpose.
Our Brand Values guide everything that we do: Quality – we provide high quality products across a range different price points; we are Customer Lead – we take time to understand our customers and to build loyalty; we are Authentic to our unique Suffolk location, natural environment and history; we are Enterprising and Open – always looking for ways to improve, adapt and embrace new and different opportunities.
Seasonal Café Team Members Wanted
We're offering season led roles with opportunities ranging from short term through to longer seasonal placements depending on availability, experience and how the seasonal unravels.
This role is ideal if you enjoy working with people, have a positive attitude, and are looking for flexible work.
You'll be serving customers, preparing food and drinks, and helping keep our cafés running smoothly during peak periods.
Experience isn't essential — we're looking for enthusiasm, reliability, and great customer service. So, if this sounds like you, we would love to hear from you.
About You
* Friendly, approachable, and customer-focused
* Confident communicating with a wide range of people
* Reliable and flexible, with availability for evenings and weekends
* Able to stay calm and positive in busy environments
* Previous customer service or events experience is desirable but not essential
What We Offer
* Flexible zero-hours work
* A lively and supportive team environment
* Valuable experience in events and customer service
* Seasonal work ideal for those seeking flexible hours
The role is based at Snape Maltings but some travel and support to other locations within Suffolk may also be required.
We are an equal opportunities employer and believe that diversity strengthens and enriches us. We positively encourage applications from suitably qualified and eligible candidates of all ages and from all backgrounds, in particular from global majority backgrounds and disabled candidates who are currently under-represented at Britten Pears Arts.