Job ref: RF-2604-11 Location: Belfast - Concept Group Quantity of Posts Available: 1 Salary: £27000 per annum OTE £33000 Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Telesales Representative to join our Concept Group Team. This is a great opportunity to join a world leading facilities management group of companies. The Concept Group Team provide a one stop shop option to clients for facility services, catering equipment sales, janitorial products and specialised cleaning services. The Concept Group have been providing Hygiene and Pest Control products and services since 1998 across the Uk and Ireland. Working Pattern: 40 Hours per Week Monday - Friday 9am - 5pm Rewards: Basic Salary of £27000 with a generous bonus scheme, OTE of £33000 28 days paid holidays including statutory days Financial Education/Financial wellbeing advisory service Uniform Provided Company Events Various incentives and awards A vibrant, competitive but friendly working environment Ongoing training, support and career opportunities The Role: Build and maintain strong relationships with clients to drive sales growth. Identify opportunities to upsell and cross-sell our premium services and products. Collaborate with the Concept Teams to ensure customer satisfaction and support. Meet and exceed sales targets in a fast-paced and rewarding environment. Proactively reach out to customers across all sectors. The Person: Proven telesales experience or a strong passion for sales. Excellent communication skills and a persuasive phone manner. A self-starter with the ability to work independently and as part of a team. Knowledge or interest in one or more of our core divisions is an advantage. Has proven track record or Knowledge of social media and Marketing Campaigns. If you're ready to make an impact and take your career to the next level with a well-established, forward-thinking company, we want to hear from you! Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Concept Group is an equal opportunities employer and welcomes applications from all sections of the community. We only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Closing date: Sun 10 May 2026