About The Role
Love cars. Love people. Love a role that stands out?
Excellent youll fit right in.
Big personality? Good. We like that.
Were on the lookout for our next Retail Manager superstar to join our MINI dealership in Loughton, Chigwell. This is a rare opportunity for someone with energy, confidence, and a proper can-do attitude to make their mark with an iconic brand.
As a Sytner MINI Retail Manager, youll be right in the middle of the action. Youll lead the Finance department, be front and centre in every sales conversation, and drive strong add-on performance because successfully selling add-ons is a key part of this role. Youll work side-by-side with the sales team to maximise opportunity, keep momentum high, and deliver results that really count. All while moving fast and looking sharp very MINI.
Doing the right thing isnt a box-tick here its just how we roll. Youll make sure every customer knows exactly what theyre signing up to, keeping everything clear, transparent, and fair. No awkward surprises just great experiences.
Youll also work closely with the Management Team on our Sales-into-Service (VIP Express) and MINI renewal programmes, spotting opportunities, unlocking incremental sales, and helping future-proof the business. Big-picture thinking? Definitely part of the job.
We offer flexible working patterns, including weekends and bank holidays on a rota basis, so our customers receive top-tier service whenever they drop in and no two days ever feel the same.
If youre ambitious, commercially switched-on, and ready to bring real character to a premium brand you already know the only way is MINI Chigwell, Essex.
About You
If you are already a high achieving automotive Business Manager, Sales Controller or Sales Manager - with a strong financial and commercial understanding - then we would love to hear from you.
Ideally you will have an outstanding work ethic and be able to lead from the front, inspiring your colleagues to 'raise the bar' and exceed their full potential whilst driving the finance and add-on performance forward. Strong organisational, communication and interpersonal skills are essential, along with experience of working as part of a team with shared objectives and personal performance goals.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package.
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
Enhanced Holiday Entitlement 27 days plus bank holidays
Company Car
Industry-leading Maternity, Paternity and Adoption Pay
Recognition of Long Service every 5 years
Discounted Car Schemes
Career Development
One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
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We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.
We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
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